B2B Experiential Agency | Customer Experience Centres | ThinkJPC

Brand and
Customer Experience

Enable rich sales experiences, create new conversations and convert pipeline with innovative experiential on and offline customer journeys.

All of our clients share a common challenge – how to sell more complex solutions or services to more complex customer groups – all of whom are preoccupied with their own issues as public and private sector alike grapple with digital transformation.

We therefore get involved at almost every stage of the customer journey as we help our clients develop their Customer Experience and sales programmes to better identify customers and listen and adapt to their changing needs. And in doing so, we see a recurring pattern where these customer journeys most commonly break down. A disconnect is appearing between digital and physical ‘selling’ as brands struggle to deliver on the realities of their CX promise on the front line.

Our experiential arm has been evolved over the last 20+ years to directly address this challenge. Bringing the best digital experiences to physical engagement opportunities, we create everything from simple interactive face-to-face demos to full blown Customer Experience Centres; immersive experiences that humanise and simplify even the most complex of products, allowing you to demonstrate your capabilities at the heart of your customers’ worlds… rather than forcing them into yours.

Why JPC?

We understand the sales process from conception to funnel to renewal; which means that every part of the experiences we create – from simple sales tool to 6000 square foot Customer Innovation Centre is highly personalised and designed to fulfil the needs of the customer journey in forensic detail and yield value. With more than 30 successful global centres designed and built to date, and with a proven ability to convert the pipeline for some of the world’s largest and most complex tech enterprises, JPC is uniquely positioned to help you create experiences that convert.

Digital apps, demos and immersive content

Customer experience and Innovation centres

Events & roadshows

Web, Augmented Reality (AR) and Virtual Reality (VR)


Account-Based Marketing (ABM)

Attract customers and drive demand with laser-focused, personalised and influential engagement strategies.

Deal-Based Marketing

Deal-Based Marketing (DBM)/Bid Improvement Programmes

Influence, disrupt & personalise to stand out, increase win rate and secure major deals.

Sales Enablement

Focus value, grow accounts and nurture relationships with innovative, personalised sales enablement.


We’d love to learn more about your challenges and how we can help you. Get in touch for a chat.

T. +44 (0)20 7326 5980

E. studio@thinkjpc.com

How can we help?