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We are pleased to announce that JPC has been recognised in the Parliamentary Review as a “Best Practice Representative”. JPC was founded in 1998 as a strategical consultancy specialising in brand communication, bids and tenders, customer experience and account-based marketing.
Draw on JPC's knowledge and experience to help align internal discussions between sales, marketing and the rest of your business, to deliver a truly human customer experience.
Are you catfishing your prospective customers? ‘Catfishing’, or, according to an informal dictionary definition 'luring someone into a relationship by means of a fictional online persona', is common in online dating (or so my sons tell me...) but you may not realise that it’s rapidly becoming just as prevalent in the corporate world.
In an unassuming side road off London’s Bond Street lies Postcard Teas. I wasn’t here to shop, but to attend a tea tasting class. Because in the age of the experience economy it’s not enough to sell cups of tea - you have to offer an Instagrammable event if you want to lure in that
Some best practice tips to help ensure you create an experience that begins long before the customer arrives at your centre or event – and lasts long after they leave.
$2.5 trillion a year*. That’s how much better off the world would be if the construction sector had grown as quickly as the technology sector in the last 20 years. So what can construction learn from this growth leader?
The construction industry has a huge potential for change right now. Take advantage of our learnings to leap ahead into a more challenging, future-facing space.

Millions of people flock to music festivals globally each year to see world-renowned artists. But megastars from Guns N’ Roses to Beyonce – and the festivals that host them – command a premium; and the festival experience has had to adapt to warrant increasing ticket prices. Gone are the days of your favourite artists hitting

A speaker at Mobile World Congress (MWC) 2017 predicted that there will be more robots than humans by 2027. It was clear from 2018’s event that it’s rapidly gaining pace, with AI more evident than ever before. The joint NTT and DOMOCO stand drew huge crowds with their fascinating 5G Robot enabled live Japanese calligraphy

The term ‘experience economy’ has gained traction in recent years, as more consumers shun material possessions in favour of unique, multisensory experiences. What is the experience economy? It was American Authors Joseph Pine and James H. Gilmore who came up with the term ‘experience economy’ when they published a book of the same name in