Account Cultivation and Growth

Account Cultivation and Growth / Content / Strategy / 25 Apr, 2017

What B2B marketers can learn from Wendy’s’ social media strategy

At the risk of disrespecting Carter Wilkerson, you probably haven’t heard of him—-assuming you have heard of him––because you’re a member of his thriving and expansive social circle. Carter Wilkerson is the proud poster of one of the most liked, retweeted and replied-to tweets since the birth of Twitter in 2006. The wording of the…

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Account Cultivation and Growth / Strategy / 26 Jan, 2017

Pro-Truth Marketing

It’s not easy to avoid discussion in the press or on social media about the “Post Truth” era. Since that election, publications in all their forms have come under close scrutiny. It turns out that there are towns in Eastern Europe where the local labour force is devoted to churning out fake news, and that…

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Account Cultivation and Growth / Brand and Customer Experience / Design / Events / 09 Sep, 2016

Revolutionise the client experience

In its simplest form, the Tour de France is an athletic contest: Cyclists pedal the arduous 2,200 or so miles, over 21 stages, and whoever does it in the shortest time wins. But to the millions of fans and thousands of competitors, the event is of course so much more. It’s steeped in history, tradition,…

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Account Cultivation and Growth / Business / Strategy / Thought Leadership / 13 May, 2016

How well do you know your business enemy?

Dunkirk. The Blitz spirit. Famous examples where people displayed an extraordinary courage and pulled together in a cohesive manner not seen in calmer, safer times. Threat brings humans closer together. Focus becomes sharper, clearer, streamlined and more meaningful – whether the threat turns out to be real or imagined. Without this, we live in a…

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Account Cultivation and Growth / Business / Strategy / 02 Jun, 2015

How to sell Security

‘The Internet of Things’ is a term you’ll now be familiar with. What is the one striking feature of this world-changing term that stands out? Uncertainty. Utter uncertainty.

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Account Cultivation and Growth / Brand and Customer Experience / Business / Strategy / 10 Dec, 2013

The Honest Truth About B2B CRM: Unpacking the McKinsey Global Survey

I came across a McKinsey global survey recently about how B2Bs have been talking PAST their customers. There’s a surprising gap between the brand values suppliers convey and what their customers actually want to know. 86% of suppliers claim brand affiliation with corporate social responsibility, yet to their customers, it’s statistically insignificant. What buyers really…

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Account Cultivation and Growth / Brand and Customer Experience / Strategy / 03 Oct, 2013

‘Mutual Sponsorship’ is the new Mentorship!

The digital age has killed mentorship, as we once knew it – thankfully gone are the sporadic and sparse interactions between the all-powerful mentor and kowtowing mentee. It’s irrelevant and impractical in our frenetically paced, social media dominated world, which has rendered mentorship extinct. The old model pivots on age or “experience” in a top-down…

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